Service Charge and Insurance Arrears

Under CRAR the collection of Service Charges, Insurance, deposits, electric arrears are not allowed. Regardless of whether CMD is instructed to collect your rent arrears under a Warrant of Control enforced under CRAR or not, CMD promise to collect any outstanding Service Charge, Insurance or other outstanding charges and chase for one month by post, email and telephone for FREE.

To instruct us to collect Service / Insurance Arrears - Click Here

CMD will send a letter requesting full payment of the debt appertaining to the outstanding Service Charges, Insurance or other charges at the same time we would normally send our 7-day Enforcement Notice for the rent under CRAR.

As the collection of the Service Charge, Insurance, deposits, electric arrears fall outside of CRAR, so does all of our communication with your tenant. We use every opportunity available to us to explain/negotiate with your tenant wherever possible. Our aim is to obtain full recovery of the non-rent debts, alongside the collection of the CRAR debt if instructed. There are NO costs to you for the recovery of the Service Charge, Insurance, Deposits or electric arrears.

A doorstep recovery agent will only ever make an attendance to a tenant’s demised premises to discuss Service Charge, Insurance, or other debt arrears when we are in receipt of an open and live Warrant of Control for the collection of the Commercial Rent worked under CRAR.

As specified by CRAR, the standard charges will still apply for the enforcement of the Commercial Rent.

What Our Customers Are Saying

Don’t just take it from us, let our customers do the talking!


Thanks to you my outstanding service charges were collected quickly and professionally with absolutely zero cost to myself. Handing the debt to yourselves was the easiest and best decision I have ever made, all of my future enforcement instructions will be going to you. If you want a speedy service with fantastic results look no further!

Thanks guys!

P Surinder

Commercial Landlord, Bolton

To Collect My Debt/CMD Enforcement,

After months and months of us trying to collect our outstanding service charge arrears ourselves we finally gave up and handed over to the professionals. This turned out to be the best decision we have made, not only did it take the stress away from our staff but you cannot compare the ability to recover arrears in house to a specialised, professional enforcement company and that’s exactly what Collect My Debt are. The best part is that the cost to us was nothing for collecting our service charge and they even ran service charge collections along side any CRAR instructions.

Thanks for all your help Collect My Debt, we won’t ever be looking to carry out enforcement ‘in house’ anymore, its not worth it!

Jackie Wilson

Lettings Manager, Nottingham

To whom it may concern,

I have spent many years using enforcement companies, at some point using most of them and always ended up being disappointed or being let down. I have been through the mill so to speak. I have found Collect My Debt to be the most efficient, professional and collected group of enforcement agents I have ever encountered. I have found them to be smart, punctual, knowledgeable and honest, which in the industry is a rare thing. They have taken care of a number of instructions for myself and are the only company in the industry who do not charge for recovering service charge, no charges to me at all. They also collect service charge at the same time as a rent instruction while only charging a percentage for the recovered commercial rent arrears.

Collect my debt have never let me down or messed me around, they are a straight talking, factual and hard working firm who always endeavour their best to collect on behalf of there customers/clients.

I am glad to recommend and confirm that personally I find collect my debt to be the best in the business.

Sir Richard Layton

Commercial, Residential Landlord and Land owner, Wessex

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